Michael J. Packard is responsible for the overall strategic direction of the company. With over 25 years of experience in the business, Michael has built a distinguished career earning respect among his peers. Michael is regarded as a creative problem solver who has shown a knack for unlocking value in the most complex assets. Michael has delivered returns unparallel to his peers. Prior to leading Phoenix Property Management, he served as Principal and VP of Operations of a national affordable housing development and management firm. In this capacity, Michael stewarded the firm through tremendous growth, acquiring over 35 apartment complexes, redeveloped 15 properties across the country, increasing the value of portfolio from $150 million to $500 million dollars. Michael implemented key policies and procedures at the company structuring the firm for growth. Additionally, he has worked in several housing authorities, including RI Housing, where he was the Multifamily Compliance Specialist and Contract Administrator overseeing a portfolio of state RAP properties, Project Based Section 8 properties and contract administration properties. Michael is a graduate of the University of Rhode Island with a Bachelor of Science in Human Science and Services with a focus on Housing.
Jennifer Y. Huynh is responsible for the fiscal health of the company and its portfolio properties. Jennifer has been in the affordable housing business for over 16 years, and is well versed in the myriad of financial, regulatory, and management challenges that face the subsidized housing industry. Prior to Phoenix Property Management, Jennifer served as the VP of Finance for a large national affordable housing development firm. In that role, she oversaw the financial performance of 60+ properties valued over $500 million dollars, coordinated with 3rd party accounting/auditing firms, oversaw investors relations, supervised the underwriting of acquisitions, and assisted with the redevelopment 13 properties. Jennifer worked as a liaison with outside vendors/partners and built many of the company’s key policies and procedures. Jennifer holds a C3P Certification from Spectrum Companies and a CPO from New England Affordable Housing Management Association. Jennifer is a graduate of Suffolk University with Bachelor of Science in Business Administration with a focus on Global Business and Finance and an accounting and international economics minor.
Kathleen Manzi has over 30 years of property management experience. Kathy provides oversight to over a dozen properties located throughout Rhode Island. This portfolio includes a range of property types with affordable funding programs including LIHTC, Project Based Section 8, Housing Choice Vouchers, RAD, Mod-Rehab, HOME, NOP, PRAC 811 and PRAC 202.
Within Phoenix, Kathy plays a crucial role in the on-boarding of new properties and project development including new construction, substantial and moderate rehabs. Kathy is responsible for Section 8 contract renewals, affordable housing compliance, project income stabilization, and budgeting. She is also the liaison with several housing authorities, state agencies, and HUD. Additionally, she is intensely involved in personnel development, compliance training, and support staff supervision. In her role she propagates the company’s core values for a culture of growth and intuitiveness.
Prior to joining Phoenix Property Management, Kathy worked at Eastland Property Management, as a regional property manager. She is a graduate of the University of Rhode Island and is a Certified Property Manager® and Accredited Residential Manager® (IREM). She was the past Treasurer of the Greater Rhode Island Chapter of the Institute of Real Estate Management, and a past mentor for the chapter’s candidates seeking the prestigious designation of Certified Property Manager®.
James O’Brien has over 20 years of affordable housing experience. He provides oversight to a portfolio of 18 properties throughout Rhode Island. Prior to joining Phoenix in 2006, James worked at RI Housing as a Multifamily Compliance Specialist and Contract Administrator, where he became a Certified Credit Compliance Professional for the Low Income Housing Tax Credit Program and a Certified Occupancy Specialist (NCHM).
Being well versed in the compliance field, James’ responsibilities for PPMI include planning and conducting on-site reviews of projects for Tax Credit, HUD project -based section 8, 202, 911 PRAC, and HOME programs. He ensures compliance with regulations of housing programs, and safeguards against issues of noncompliance, developing policies and procedures for training companywide.
James has been an active member of IREM since 2004 and is a Certified Property Manager® and Accredited Residential Manager®. He maintains his affordable housing education by taking courses and attending seminars offered by IREM, HUD, and RI Housing. James obtained his real estate license in 1999 and is a graduate of Johnson and Wales University.
John Byrne has specialized in residential property management for 25 years, both in the United States and in his native Ireland. He has worked previously for Clarke Cooke, Inc., of Newport, RI. Mr. Byrne was educated at Christian Brothers College, Cork, Ireland. He is a Certified Property Manager® and a member of the Rhode Island Assisted Living Association.
Tom Beattie has over 30 years of experience in real estate and affordable housing. He is responsible for human resources management, staff training and development, salary and benefits administration, insurance and risk management, service contracting and administration, and fair housing and community outreach. Tom was previously employed as Director of Administration at Eastland Property Management and as Public Relations and Program Coordinator for the Rhode Island Association of Realtors®. Tom has also been an Associate Director for HR at the Groden Center and was the HR Manager at Cherry Tree Inc. when it it was selected by Rhode Island Monthly as one of the Ten Best Places to Work in the state. Tom is a graduate of Providence College and has an MBA from the University of Rhode Island, where he taught for 20 years in the College of Business and Cooperative Extension School. He is an accredited Professional in Human Resources® (HR Certification Institute).
Christine Mattio has over 20 years progressive accounting experience. She currently oversees the financial responsibilities for over 40 properties managed by Phoenix Property Management. Prior to joining Phoenix, Christine worked at RI Housing as Multifamily Financial Officer, responsible for collection, tracking, review an analysis of quarterly financial reports, annual budgets, and audited financial statements for the 200-unit multifamily loan portfolio. She also worked as Financial Controller at a Government Subcontractor for over 11 years where she was responsible for accounting, financial statement preparation and budgeting for the organization and managing financial information for contracts. Christine is a graduate of the University of Rhode Island with a Bachelor of Science Degree in Accounting.
Kate Mashburn has over 30 years of experience in the real estate industry, focusing on hotel and multifamily housing properties. She spearheads asset management for Phoenix, ensuring industry best practices for the portfolio. Additionally, Kate reviews financial and operational reporting and confirms compliance with loan documents and regulatory agreements. She was previously employed as Senior Financial Officer, Multifamily Asset Management & Compliance at RI Housing, responsible for review of audited financial statements and approval of distributions, benchmarking metrics, escrow analysis, maintenance of the risk rating database and administration of a state subsidy program. Kate has a BS in Hotel Administration from Cornell University and an MBA from the University of Texas. Kate is a member of CHAM (Consortium of Housing and Asset Management and is a Certified Asset Management Specialist (CHAM) and Tax Credit Specialist (NCHM).